Legal
Terms of Business
A1RO Ltd · Ireland Effective: 23 April 2026 Last reviewed: 30 April 2026

1. Service description

SafeHandle is an online manual handling training course operated by A1RO Ltd. It delivers theory lessons, a practical video assessment, and upon approval, an employer-issued certificate of competency.

The course is designed to align with the requirements of the Safety, Health and Welfare at Work (General Application) Regulations 2007 (S.I. No. 299 of 2007), Chapter 4 (Manual Handling Operations). Certificates are issued on the authority of the trainer, Kevin McDonagh, QQI Level 6 Manual Handling Instructor.

The HSA recommends manual handling training be refreshed every 3 years. This is guidance, not a fixed statutory interval — your employer or sector may require a different frequency. The certificate issued by A1RO states a 3-year validity aligned with HSA guidance.

2. Eligibility and access

  • You must be 18 or over to enrol.
  • You must have a device capable of recording and uploading video for the practical assessment.
  • Course access is personal and non-transferable. One enrolment = one learner.
  • Corporate clients purchasing on behalf of employees remain responsible for ensuring each learner is an eligible individual.

3. Pricing and payment

Individual enrolment: €35 (including VAT where applicable).

Corporate pricing is agreed separately in writing. Corporate clients are invoiced via Revolut Business and payment is due within 14 days of invoice date unless otherwise agreed.

Payment is processed securely via Stripe. A1RO does not store card details.

4. Refunds

  • Before starting the course: full refund on request within 14 days of purchase.
  • After starting but before video submission: no refund, as course content has been accessed.
  • After video submission: no refund regardless of outcome.
  • If rejected: you may resubmit your video once at no additional cost. A second rejection does not entitle you to a refund.

To request a refund, email kevin@a1ro.ie with your name and email address used at registration.

5. Assessment and certification

Certificates are issued by the trainer following review of your practical video submission. The trainer's decision is final. Certification is not automatic — it requires the trainer to be satisfied that your technique meets the required standard.

Certificates are issued same day for submissions received before 5pm Monday–Friday (Irish time), excluding public holidays. Submissions received after 5pm or on weekends will be reviewed the next working day.

A1RO certificates are employer-issued under the trainer's authority. They are not issued by the HSA and the HSA does not operate an approval or registration scheme for manual handling training providers. Acceptance of the certificate is at the discretion of your employer.

6. Limitation of liability

The SafeHandle course provides training in manual handling technique. Completing the course does not guarantee that you will never sustain a manual handling injury. Correct technique reduces risk; it does not eliminate it.

A1RO's liability for any claim arising from the use of the SafeHandle course is limited to the amount paid for the course by the claimant. A1RO is not liable for indirect or consequential loss.

Nothing in these terms limits liability for death or personal injury caused by A1RO's negligence, or for fraud.

7. Data and privacy

Data collected during the course (name, email, quiz results, video) is processed in accordance with our Privacy Policy. Videos are stored for 12 months after the cert decision and then deleted.

For corporate clients, A1RO acts as a data processor on behalf of the employer. A data processing agreement is available on request.

8. Governing law

These terms are governed by the laws of Ireland. Disputes are subject to the exclusive jurisdiction of the Irish courts.

Contact: kevin@a1ro.ie

1. Service description

A1RO's AI Candidate Screening service is a B2B software tool that enables employer clients to screen job applicants via an AI-powered conversational interface. A1RO is a technology provider, not a recruitment agency. A1RO does not employ, place, or supply candidates — it provides the screening platform through which employer clients conduct their own recruitment process.

2. Client obligations

  • The client is responsible for the content of all job listings added to the platform and for ensuring they comply with Irish employment equality legislation.
  • The client must not use the platform to screen candidates on protected grounds (gender, race, age, disability, religion, sexual orientation, etc.).
  • The client is responsible for all hiring decisions. A1RO provides screening data — the decision to interview or hire rests entirely with the client.
  • The client must have a lawful basis for processing candidate personal data and must inform candidates that their data will be processed. A1RO can provide a data processing agreement on request.

3. Pricing

Pricing is agreed in writing between A1RO and each client prior to use. Invoices are issued via Revolut Business. Payment is due within 14 days of invoice date.

A1RO reserves the right to suspend access for non-payment after 14 days from the due date.

4. AI and accuracy

The screening bot is powered by Anthropic's Claude AI model. AI-generated responses and assessments may contain errors. A1RO does not warrant that the screening output is accurate, complete, or free from bias in any individual case.

Clients must not use AI screening output as the sole basis for any decision that adversely affects a candidate (including rejection), without human review. This is a legal requirement under EU AI Act provisions applicable to high-risk AI systems used in recruitment.

A1RO's liability for inaccurate screening output is limited to the fees paid by the client in the month in which the error occurred.

5. Data processing

Candidate data (name, phone, email, CV, right-to-work documents, conversation transcripts) is processed by A1RO on behalf of the client. A1RO acts as data processor; the client is the data controller.

Sub-processors used: Vercel (hosting), Upstash (database), Anthropic (AI model — does not use API inputs for training), Resend (email notifications). All are located in the US with SCCs in place.

Candidate data is retained for 12 months and then deleted unless the client requests earlier deletion. Right-to-work documents are deleted 3 months after the placement decision.

A data processing agreement (DPA) incorporating the above is available on request at kevin@a1ro.ie.

6. Limitation of liability

A1RO is not liable for hiring decisions made by the client, candidate withdrawals, or any loss arising from reliance on AI screening output without human review.

A1RO's total liability under these terms is limited to the fees paid by the client in the 3 months preceding the claim. Nothing in these terms limits liability for fraud or for death or personal injury caused by negligence.

7. Intellectual property

The screening platform, including the AI system prompt, interface, and underlying code, is the property of A1RO Ltd. Clients receive a limited, non-exclusive licence to use the platform for their own recruitment purposes. Clients may not resell, sublicense, or reverse-engineer the platform.

8. Termination

Either party may terminate the agreement with 30 days written notice. A1RO may terminate immediately for material breach (including non-payment, misuse of the platform, or breach of data protection obligations). On termination, A1RO will provide a data export within 14 days and then delete all client and candidate data.

9. Governing law

These terms are governed by the laws of Ireland. Disputes are subject to the exclusive jurisdiction of the Irish courts.

Contact: kevin@a1ro.ie